Although we check and double check everything we remain human beings and sometimes things to wrong. Please contact us at firstname.lastname@example.org and we will sort this out as soon as possible. Please always use the order number you received.
Articles in this section
- Shipping & Returns
- Logistics partner
- Shipping status explained / partial shipping
- And what if I ordered the wrong diameter?
- Oops, something went wrong with the order…
- Do you always have enough stock of your filaments?
- How do you pack your filaments?
- Can I pick up my order?
- Can I see how much stock you have?
- How soon do you ship my stuff?