More info here: https://colorfabb.com/shipping
We offer various shipping options, depending on the destination, where you can choose the one best fitting your urgency of the shipment.
Shipping times are calculated from the moment the parcel leaves the colorFabb factory and are approximate lead times given by DHL and FedEx to us. There can be various causes a shipment will be delivered later (customs and other delays). Please make sure that your order is being shipped to an address where the parcel can be received during office hours.
When we ship
We ship daily and mostly from stock. Exceptions are when an item is out of stock and Color on Demand spools, which are made to order. Please check the stock levels when ordering. If not in stock we will have new stock produced mostly within a week or sooner and your order will be shipped then.
Webshop orders placed and paid before noon (CET), and are in stock, will ship the same day. You will receive a notification with tracking details once your order has shipped. Is the link inactive? It can take up to 12 hours for your shipment to be visible within the DHL network.
In a rush or need a large order shipped fast? Please contact us to discuss the options.
Questions about your shipment? Please contact us at firstname.lastname@example.org
For The Netherlands, Belgium and Germany we allow partial shipments. For all other countries we only ship when the entire order is complete.
After your order has left our warehouse you can trace its whereabouts using the track&trace code send to you by email. Please visit the DHL website to enter your track&trace code.
Various shipping options have various lead times to many countries. When you check out we offer various options (at least 2) for you to choose from. With this you will see the lead times. Please note that these are estimated lead times given to us by DHL. Circumstances beyond our control (like custom delays, force majeure) can delay your package. We cannot be held responsible for this. The given lead times were accurate at the time of publishing. If you encounter a delay, please contact us. If you need filaments faster than we can supply through our regular channels, please contact us. Indicated lead times are from the moment of shipping.
Dutch, Belgian and German customers can opt to collect their order at colorFabb. Please choose the Pick up at colorFabb option when checking out.
Please note that all orders need to be ordered online and paid in advance. You will be notified when your order is ready. Please do not randomly show up right after ordering.
This article has important information regarding Brexit and the actions colorFabb has to take to make the transition as smooth as possible.
- Companies NEED to provide their EORI and VAT number
Due to the current uncertainties and adjustments around Brexit shipments may be delayed significantly. Due to requirement of extra paperwork for all UK-bound shipments, and the time it takes to update software of DHL, governments and third parties further delays are to be expected. We do everything we can to ship as soon as possible.
With regret we have to inform you that colorFabb is no longer allowed to ship orders in to Russia.
We are sorry for all the inconvenience this may cause you. Don't hesitate to reach out in case you happen to have any questions.