Ordering

Is your webshop the only place I can buy colorFabb filaments?
No. We have a network of distributors and resellers around the world. You can find them here: https://colorfabb.com/storelocator/ Ask your local reseller fo...
Mon, 6 Nov, 2017 at 2:29 PM
What's the minimum quantity for ordering?
1 spool or 1 sample…
Tue, 29 Dec, 2015 at 4:27 PM
I am a registered company and don't want to order through your website!
Fair enough. Companies can contact us per email and send in their order, along with all their company details and VAT number. Instead of payment by creditca...
Thu, 9 Feb, 2017 at 9:14 AM
Where is my order?!?
Every night around 10 PM CET we send out emails with the links to track the orders that were sent that day. If you have not received it, please check your...
Tue, 29 Dec, 2015 at 4:28 PM
Explain the order status that I see when I log in
Once your order is ready to ship the status of your order will change to “complete”. However, sometimes the order remains on “processing” even after the or...
Mon, 6 Nov, 2017 at 2:29 PM
I received only a partial shipment!
Although we aim to have everything in stock and want to keep partial shipments to a minimum, we sometimes do ship part of your order first. The rest of ...
Tue, 30 Aug, 2016 at 4:28 PM
Can I also order on colorFabb.nl?
No. The website with .nl at the end, although active, is used for testing purposes. As is indicated on the top of the site, no orders will be processed once...
Mon, 6 Nov, 2017 at 2:30 PM
Can I expect free shipping?
Free shipping within EU applies to selected countries only and the minimum quantities differ. You can find more information on our website: https://colorfa...
Mon, 6 Nov, 2017 at 2:30 PM
I received two emails and only ordered once!
Once you have placed the order, you will receive a first email with an order number. This order number starts with a 2 (for example 2000012345). Not long af...
Wed, 10 Feb, 2016 at 11:02 AM
Can I pay in a non euro currency?
Yes. We offer this in several currencies: Australian Dollars, British Pounds, Canadian Dollars, Chinese Yuan, Japanese Yen and the US Dollar. Please select ...
Thu, 27 Jul, 2017 at 7:33 AM