Brexit: What this means for your colorFabb orders
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Short summary:
Due to the current uncertainties and adjustments around Brexit shipments may be delayed significantly. Due to requirement of extra paperwork for all UK-bound shipments, and the time it takes to update software of DHL, governments and third parties further delays are to be expected. We do everything we can to ship as soon as possible.
Questions? Please contact us at sales@colorfabb.com
What's going on?
To state what is already widely known: As of January 1st 2021 the UK will leave the EU common market and with that the free trade of goods between the UK and mainland EU countries will cease.
Ordering with colorFabb, and with other companies from the EU, will not be as hassle-free as it used to be. Shipping costs will be added to UK orders. At the time of writing there was no definite so-called Brexit deal and a no deal is the most likely outcome.
No matter the outcome, shipping goods will definitely change as from January 1st. We have been in close contact with DHL, our main forwarder for parcels, about the current situation. Note that there is still a lot of uncertainty around the entire Brexit process, shipping, import duties and procedures to be followed and we doubt this will be cleared up in the weeks to come.
What will change for you?
As from the new year you will not see any VAT anymore. You will however be required to pay for shipping costs, and most likely, to pay import duties when you receive your order. If this happens and how much this is, is still unknown.
Due to the extra paperwork involved with shipping, expect longer lead times from the moment we ship until your parcel arrives.
In January we will have to limit the shipping options and expect the shipping costs to increase as well for the service available, DHL Express. How much this is is still unclear and we will keep you informed about this once we know more. Free shipping from a certain amount of ordered goods will probably end as well given the expected increased costs.
What will change very, very soon?
Since all parcels in transit need to be cleared and past the UK border before December 31st DHL has advised us to not accept any further shipments under the current shipping conditions after December 23rd.
To ensure no parcels will be lost or without the proper paperwork we will close our webshop for UK customers on December 21st at noon CET.
Please make sure you have placed your orders before that we can ensure a timely and hassle-free delivery this year.
Note that we will resume shipping to the UK as soon as we have received more information about the requirements for sending your orders to you with a minimum of delays and troubles. This will probably be and of January 2021.
At colorFabb we regret that these steps are necessary but given all the uncertainties we find that they have to be taken.
We will keep you updated regarding the progress about the steps we take and follow the news and updates from DHL closely.
Best regards,
Team colorFabb